Availability of Chat and Phone Support during Summer

From 29 June 2026 until and including 31 July 2026, chat and phone support will be available Monday through Thursday between 8 and 16 CEST and Friday from 8 until 15:30 CEST.

Marking and Reviewing

Support articles relating to the Assessor and Reviewer roles in WISEflow.

Introduction to the Assessor and Reviewer Roles

Navigation Overview for the Assessor
Navigation Overview for the Reviewer
Marker Agreement vs. Reviewer Approval
Flow Archive

Using the Marking Tool

Accessing and Moving Between Submissions
Marking Tool Layout
Providing Feedback
WISEflow Originality
Similarity Reports
Marking with Rubrics
Item-Based Marking
Working with Group Submissions
Awarding Alternative Grades

Flow Page for Assessors

Flow Overview Page
Offline Marking Functionality
Reaching a Final Grading Outcome
Grade Justification Requests
Grade Audit Trail
Withdrawing a Grade
Re-marking
FLOWmulti Response and Scoring Statistics
Reviewer Tools and Processes

Troubleshooting

Marking Tool - Troubleshooting