Policies and Service Terms

This Accessibility statement covers what already has been done to make WISEflow accessible, what we intend to do to improve its accessibility and how we plan to maintain accessibility in WISEflow.

Access our general Accessibility Statement and read up on accessibility in WISEflow.

Legal Position on WISEflow AI-Assisted Feedback Module

The WISEflow AI-assisted feedback module supports an established university function: producing feedback and/or grade justification aligned to the institution’s published marking criteria. It is designed as an assistive feature inside the assessment workflow, with academic staff retaining authorship and responsibility for the final feedback.

Read through UNIwise's legal and compliance position for the WISEflow AI-assisted feedback module. 

FLOWlock is based on a LockDown browser technology developed by Respondus, and utilised, further enhanced and implemented by UNIwise in the WISEflow platform, in order for our clients to conduct secure essay and MCQ based onsite exams (FLOWlock & FLOWmulti).

Respondus is the world-leading developer of the lockdown browser technology, and have for more than a decade developing their application. UNIwise have therefore partnered with them and implemented their technology via an SDK agreement, in order for us to further enhance and support the usage of the lockdown technology in WISEflow. UNIwise takes security very seriously, and hence believe that it is important this technology is constantly developed and maintained by an accountable and professional part taking responsibility for this.

The lockdown browser function by shutting down applications (known or perceived to be able of violating the security) on the computer (both IOS & Window platforms), and at the same time making sure that required applications in order to run the computer, the lockdown browser (Chromium) and executing the exam, are maintained.

As IOS and Windows come in many versions and on different devices, securing the required applications and locking down others are a complicated matter, as each computer device and each version of operation system contains a broad and very different palette of minor applications needed in order to boot and operate in itself. And as operating systems, browsers and devices are constantly updated, this complicates the task even further, likewise securing and supporting performance on a wide range of devices, versions of operating systems and browsers.

For this reason, UNIwise is prompting its users to comply with a set of minimum requirements in regards to versions of the browser and operating system. Nonetheless, UNIWise cannot guarantee 100% compliance and support with every device even though they meet the minimum requirements set out. However, UNIwise supplies all users with the possibility to check their compliance and performance inside WISEflow beforehand of any exam.

Likewise, blacklisting and shutting down applications not supposed to run or in possible violation of the security for an exam is a constant process, as new applications emerge on the market, existing are altered or updated and it often is hard to determine whether an application is an enabler or a violator. UNIwise therefore cannot 100% guarantee that the lockdown mode will always prevent every possible violating application to be killed in the process of launching the FLOWlock browser.

UNIwise is dedicated to making the lockdown browser the most secure method for onsite exams possible, together with Respondus we regularly monitor the market for applications and features on devices that might introduce violations of the security, in order to actively block or take measures to prevent them. However, given the nature explained above, it is not possible to cover all grounds and markets, and especially not niche markets where minor or less known applications might be used. Therefore UNIwise encourages its customers to help point out violating applications not blocked by the lockdown browser, in order for UNIwise and Respondus to quickly respond to this and make certain to block it.